Frequently Asked Questions
How should I wash my HGZ items?
For caps , hand wash in warm water with mild soap. Avoid machine washing and tumble drying. Air dry flat, keeping the inner cardboard inside to preserve the shape.
For jerseys , wash separately at 40°C (delicate cycle) with neutral detergent, air dry and do not bleach.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking link. You can also track your order by logging into your account on our website. Click here to track your order.
How long will it take for me to receive it?
All our sales are pre-order only . Each piece is made to order , making it unique . Please allow 3 to 5 weeks for production and delivery. Thank you for your understanding and support for thoughtful production! Click here for more information.
Any other questions?
Contact us by email at: contact@hgzcloth.com
